It is the ChatBot platform, a next-generation communication channel where organizations may create their own smart bots, launch them, and make the appropriate arrangements.
It is a cloud-based SaaS ChatBot platform that analyzes users' questions in a most effective way by using natural language methods, detects the most suitable answers with the smart matching engine for questions, and delivers the answers to users.
Thanks to robust natural language analyses, even if questions are made in different ways, it is able to create answers with the ability of understanding.
It gives suitable answers by recognizing the pre-defined daily speech patterns. Thus, it stimulates the feeling of talking with humans instead of robots.
It detects swearing and insulting words coming from the user and creates suitable answers to them.
Thanks to its dynamic question-answer management displays, contents can be created or arranged in a fairly simple and fast way. Changes in the information base are instantly transmitted to the user.
Thanks to its flexible nature, you can transform and use the solution of ChatBot in a suitable way to your website design.
With API Support, you can conveniently use ChatBot integrating it into your software projects independently of the programming language you use.
Mantis Chatbot developed as a SaaS solution can be used in many fields as sector independent such as human resources management, meeting room reservation, cargo tracking, FAQ bot.